Refunds & Exchanges

• Please note extra experience bookings are non-refundable and non-exchangeable.
• Experiences will only be held for 15 minutes, after that tickets are subject to resale and will be automatically canceled without refund.

Feasting Experiences

• Feasting Experiences can only facilitate dietary requirements as outlined on the individual chef's booking page.
• All our menus are designed as nut-free, but please be aware all our food is prepared in kitchens where nuts, gluten, and other allergens may be present.
• We cannot facilitate dietaries at Bloodshot Supperclub
• For every booking made to our Feasting Experiences, you'll also be given the option to donate to Olia Hercule's co-founded Legacy of War Foundation, more information available here.
• Babies and little ones can sit on parents' laps at all restaurants except for The Chef's Table. If they're in a pram please ask on arrival to be seated at the end of a table. Please note, we don't have a dedicated children's menu, so if you’re planning to have them eat with you they’ll need to be booked as an additional seat.
• If you pre-book one of The Proof x Wilderness Celebration Cakes, please note you can only collect after 2pm on your chosen collection day.

Outdoor Experiences

• Outdoor experiences will take place come rain or shine.

Order Confirmations & More Info

• If you don't receive an order confirmation email, please first check your junk/spam folder before emailing info@wildernessfestival.com.
• You can see full information on how to book experiences, access your Wilderness account and experience Ts & Cs here.
• You’ll need a copy of the lead booker’s I.D. and your confirmation email (printed or screenshotted on your phone) to check-in. Group bookings must arrive together.