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Ticket Info

Ticket Arrival

If you are staying in General, Quiet, Accessibility, Boutique or Meadow Camping you will receive a mobile ticket that will be exchanged at the festival for your wristband. You will not receive this mobile ticket immediately at the point of booking but should expect to receive it in 2020, in good time before the festival.

If you are staying in Family or Live-In Vehicle Camping, you will receive your wristband(s) in the post, in advance of the festival. If the tickets have yet to arrive three days before, please contact Ticketmaster on 03330 035 937.

You can check ticket dispatch information here.

Ticket Pricing

Camping is included in the price of your festival ticket, but it is worth noting that for Boutique, Meadow and Live-In Vehicle Camping there are additional accommodation and passes that you are required to book to be able to stay in these campsites, at additional cost to your Festival Ticket. If you'd rather not camp, that's OK you can book our Non-Camping Festival Ticket.
We do not sell day tickets.

Adult Tickets (+£11.25 bf)
Early Birds - £154 - on sale now, get them here.

Under 18 Tickets (all +bf)
Child 0-5 years - £5
Junior 6-12 years - £35
Teen 13-17 years - £115
Under 18's tickets can only be booked with an adult ticket (max 4 per adult).
Add these on during the booking process.
More info on booking under 18's tickets here.

Please note:
For Boutique and Meadow Camping, accommodation is not included.
You cannot stay in your own tent in these campsites. You must book relevant accommodation on top of your festival ticket.
For Live-In Vehicle Camping you must book a Live-In Vehicle Pass (1 per 6x7m pitch) on top of your festival ticket. Pitches are marked out so your vehicle & any soft structures must fit within these dimensions – anything larger will require an extra pass.
If you’ve booked a Live-In Vehicle Pass you must complete our Live-in Vehicle Campsite Registration Form before arrival.

Find more information on all our campsites here

Choose a campsite and book in…

 

How To Book

First things first, you need to choose your campsite.

Wristbands are barcoded, so please make sure you are certain where you'd like to stay before booking.
If you want to change campsites you will need to call up your ticket agent to do so.
Camping is included in the price of your Festival Ticket, so if you'd prefer not to camp just book our Non-Camping Festival Ticket and you can come and go as you please provided you arrive within our daily gate times, released later in the year.

Then choose the number of adult tickets you would like.
Under 18 tickets can be added during the booking process.

If you’ll be driving, you can add on car parking passes (also available to buy on site - cash only).
For Live-In Vehicle Camping you'll need to add a Live-In Vehicle Pass (1 per 6x7m pitch). Book this at the same time as your tickets, as they tend to sell out and are not available to purchase at the festival.
If you’ve booked a Live-In Vehicle Pass you must complete our Live-in Vehicle Campsite Registration Form before arrival.

For Meadow or Boutique Camping you'll need to add on appropriate accommodation.

After you have completed the payment, please make sure you have received a booking confirmation email. If you haven't, call up your ticket agent to request one. You can reach Ticketmaster on 03330 035 937.

Sign up to our newsletter for important updates.

See ticket arrival info here 

Book Wilderness 2020 tickets

Deposit Scheme

Our Deposit Scheme will open a little later in the year.

Check back here for more information soon and make sure you sign up for our newsletter so that you can be the first to know when this information is released.

Team Tickets

Our Team Tickets deal will be available a little later in the year.

Check back here for more information soon and make sure you sign up for our newsletter so that you can be the first to know when this information is released.

 

Under 18s Tickets

Wilderness is a fantastic place for under 18s. With a line-up that is largely open to those of all ages and a dedicated Family Field full of theatre, craft, workshops and nanny service.

Booking Under 18s Tickets

Under 18's tickets can only be booked with an adult ticket
Begin booking your adult ticket(s) and as you go through you'll be able to add on under 18's.
Maximum 4 per adult.
Make sure you book the right ticket based on the age they will be at the time of the festival.
If you need to switch to an older ticket tier do this when you arrive, at your campsite's box office. Additional fee covering the difference in ticket cost will apply.
If you've already booked adult tickets and need to add under 18's on, call up your ticket agent to do so. Have your order number ready when you call.

Contact Ticketmaster on: 03330 035 937
You can also buy on site - subject to availability.

Important Information

By booking an Under 18 Ticket you are confirming you are either the parent, legal guardian or nominated guardian for the child or young person for whom you are booking.
Under 18s must camp in the same campsite as their family and/or guardians.
16 and under must be accompanied by an adult over 18 years at all times.
The Valley is restricted to over 18s.

Book Wilderness Adult & Under 18s Tickets

Boutique Camping

Reenergise and get ready to explore the abundance of arts, music, food and nature that Wilderness has to offer. With a range of accommodation to choose from and exclusive perks including luxury showers and toilets, pamper parlour (with hairdryers, straighteners and mirrors), restaurant and bar, free parking (1 pass per 2-3 person accommodation, 2 passes per 4-5 person accommodation), trolley service and a 24-hour reception with staff ready to ensure you have a wonderful experience, the Boutique Campsite is a stunning place to call home for four days. Wilderness Boutique will open 12pm Thursday 30th July - noon Monday 2nd August. Boutique reception is staffed all night, though initial check-in for accommodation ends at 10pm daily.

 

What You Need to Know

To stay in this campsite, you need to book BOTH:
A Boutique Camping Festival Ticket (one per person) AND Boutique Accommodation

If you don’t have both you won’t be able to access the campsite.
Boutique accommodation tends to sell out, so please book both early to avoid disappointment.
You cannot bring your own tent and stay in Boutique Camping.

Boutique Accommodation will be available for booking a little later in the year - sign up here to be the first to know.
You or your friend already booked Boutique Accommodation? Book Boutique Camping Festival Tickets only.

 

More Information
Full Boutique Camping Information
Boutique Camping FAQs.
For any other Boutique Camping Q's email vipnation@livenation.co.uk

Meadow Camping

Meadow Accommodation will be available for booking a little later in the year – sign up here to be the first to find out when.

Don’t fancy the faff of bringing and pitching your own tent?
Meadow Camping offers pre-pitched Meadow Accommodation, so all you need to do is arrive ready to enjoy the festival.
You can only stay in this campsite if you book one of these on top of your Meadow Camping Festival Ticket.
You can sleep between 2-5 people depending on accommodation chosen.
Additional perks include 24-hour reception just for Meadow Campers.

What You Need to Know
In order to stay in this campsite, you will need to book BOTH:
A Meadow Camping Festival Ticket (1 per person)
Meadow Camping Accommodation (large enough to accommodate your whole party)
If you don’t have both you won’t be able to access the campsite.
Meadow accommodation tends to sell out, so please make sure you book both early to avoid disappointment.

Please Note
You cannot bring your own tent and stay in Meadow Camping.
You will need to bring your own bedding.

 

Live-In Vehicle Camping

Our only campsite that can accommodate live-in vehicles, caravans, campervans and tents.

 

What You Need to Know

In order to stay in this campsite, you need to book BOTH:

A Live-In Vehicle Camping ticket (1 per person)

A Live-In Vehicle Pass (1 per 6x7m pitch – pitches are marked out so your vehicle & any soft structures must fit within these dimensions – anything larger will require an extra pass)

Book your Live-In Vehicle Pass early, as these tend to sell out and there will not be any available to purchase at the festival.

 

What’s the difference?

A Live-In Vehicle Camping Ticket gives you access to the full festival weekend.

A Live-In Vehicle Pass allows you to bring your Live-In Vehicle into the Live-In Vehicle Campsite.

Without it, while you could still access the festival you would not be allowed to stay in this, or any other, campsite or the car parks with your vehicle.

 

When Can I Buy My Live-In Vehicle Pass?

Passes can be added on during the booking process, at an additional cost of £200.

They tend to sell out, so please book them at the same time as your festival ticket to avoid disappointment.

You will not be able to stay in this campsite if Live-In Vehicle Passes sell out and you have only purchased a Live-In Vehicle Camping ticket.

If you’ve booked a Live-In Vehicle Pass you must complete our Live-in Vehicle Campsite Registration Form before arrival.

 

What If My Vehicle Does Not Fit Within These Dimensions?

You’ll need to buy an additional pass.

 

Can I Have My Live-In Vehicle Delivered To Site By Someone Else?

You can indeed have your vehicle delivered to site but please note:

Vehicle must have it’s valid Live-In Vehicle Pass(es) - depending on size (1 per 6x7m pitch) - displayed before it arrives.

Vehicles cannot be dropped off before campsites open at noon Thursday 1st August.Vehicles will be directed to a pitch as they arrive, so if you would like to stay next to someone else, it is best to arrive together.

 

What If I Know Someone with a Live-In Vehicle Pass but Want to Stay with Them?

Live-In Vehicle Passes are per pitch so the cost can be split among those staying within it.

Everyone must be sleeping in the pitch and have their own Live-In Vehicle Camping ticket.

 

What Else Do I Need to Know?

Caravans and Campervans are allowed in this campsite.

Soft structures, including tents, trailer tents and awnings, are allowed in this campsite provided they fit within your 6x7m pitch – if you need extra space you will need to book an additional Live-In Vehicle Pass.

A free Car Park Pass will be provided on arrival to move towing vehicles to Red Car Park.

There are no electricity or water hook-ups available.

Gas cylinders must be under 7kg. No more than 1 per vehicle.

Vehicles will be directed to a pitch as they arrive, so if you'd like to stay next to someone else, it is best you arrive together.

Only fully converted / suitable live-in vehicles are permitted.

If you have any doubt please send a picture to info@wildernessfestival.com and we can confirm if it’s allowed.

Please read our full Live-In Vehicle T’s & C’s, before booking.

Book Live-In Vehicle Camping Festival Tickets & Passes

 

Accessible Campers

If you are an access customer with a live-in vehicle please contact accessibility@mamaco.com.

There will be a designated area within the Accessibility Campsite for you and your live-in vehicle.

Please note: there are no water or electricity hook-ups available for live-in vehicles in the Accessibility Campsite.

There will be a water point for general use. 

Book Accessible Camping Festival Tickets and a Live-In Vehicle Pass

 

 

Accessibility Camping

Wilderness Festival welcomes deaf and disabled guests and is working harder than ever to make the show as accessible as possible for all.

We operate a 2 for 1 (free PA/carer ticket) policy for eligible guests. Available on Teen and Adult Tickets.

We also have a dedicated Accessibility Campsite. This is the closest to the arena, benefiting from a dedicated car park and hard road making wheelchair access easier.

See Full Accessibility Campsite Information Here

 

How to Book 2 for 1 Tickets

Please do not book a ticket for your PA/carer as this will not be refunded if you are approved for a free ticket.

Book the required number of Accessible Festival Ticket(s) (minus PA/carer).

Then apply for your PA/carer ticket and submit the supporting documentation required using our Access Requirements Application Form.

The PA ticket is provided on the expectation that your PA is willing and able to assist you throughout your visit and would be available and able to help you in the event of an evacuation.

 

PA/Carer Ticket Accepted Supporting Documentation:

DLA/PIP - Front copy only

A verifiable Medical Professional's letter

The Nimbus Access Card

D/deaf or blind registration

 

Time to Book

Book 2 for 1 tickets for the Accessibility Campsite here.

Book 2 for 1 tickets but stay in another campsite by choosing your preferred campsite and booking here.

If you’d rather not book online, Accessible Camping Tickets can also be booked by calling our Accessible Ticketing Team on 0800 988 4440.

Opening hours are Monday to Friday: 9am - 6pm  and Saturday 10.30am - 3.30pm

All tickets subject to availability.

 

For any questions regarding accessibility at Wilderness, please email info@wildernessfestival.com or accessibility@mamaco.com

Changing Campsites

Wristbands are barcoded by campsite. So, please think about which campsite you want to stay in before booking.

If you need to change campsites, you must contact the ticket agent you booked through. We cannot do this for you.

If you booked through Front Gate Tickets or Ticketmaster please call 03330 035 937.

Have your booking number to hand when you call.

Alternatively, bring your unworn and unused wristband to site and exchange it at your preferred campsite box office.

Car Park Passes

If you're planning to drive or travel by motorcycle you can book Car Parking Passes in advance. Passes will also be available to buy on arrival for cash only.

If you order online it will be posted to you 2 weeks before the festival.
If it has not arrived within a week of the festival then please get in touch with your ticket provider.
If it still does not arrive before the festival bring your order confirmation email and a copy of the lead booker's I.D. to your campsite's box office and they will provide you with a pass.

Make sure you book the correct Car Park Pass for your campsite
Blue Car Park Pass: Family Campsite
Red Car Park Pass: General and Quiet Campsites
Meadow Car Park Pass: Meadow Campsite - bookable only when booking Meadow Accommodation and Meadow Camping Festival Tickets
Boutique Car Park Pass: If you've booked Boutique Accommodation you will be provided with 1 x free Car Park Pass per 2-3person accommodation and 2 free Car Park Passes per 4-5person accommodation. Anything required over this and you will need to buy an Additional Boutique Car Park Pass - bookable only when booking Boutique Accommodation

Local Tickets

Information on local tickets will be available a little later in the year. Please check back for more information soon.

Make sure you sign up for our newsletter so that you can be the first to know when this information is released.

Approved Ticket Vendors

Our official ticket vendor is Ticketmaster

Please note when you book a ticket through them, you should call their respective customer service line with any queries.

You can call Ticketmaster on 03330 035 937.

 

 

Refunds & Exchanges

Festival Tickets

We do not offer refunds on festival tickets.

We cannot transfer your festival tickets to future years.

We do not work with any ticket re-selling websites.

If you sell / give away your ticket, you will need to pass on your booking confirmation email so the new owner can call up your ticket agent to change delivery address and, if necessary, campsite.

Ticket Terms & Conditions

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