Accessibility

We look forward to welcoming you to Wilderness. We are committed to creating an inclusive environment for all our customers.

Below you will find details of the accessible facilities available at the festival, as well as information about attending as an accessibility customer.

We have a dedicated Accessibility Team working all year round and at the festival to assist customers with accessibility requirements. Please contact them using the Wilderness Accessibility Contact Form.

Accessibility tickets are not sold separately. Please buy a standard ticket, then apply for use of the accessible facilities when they open. 

Please note, you will need to have either a Nimbus Access Card or Digital Access Pass to apply. If you don't have one, you can register with Nimbus for a free Digital Access Pass. 

There is no need to buy a ticket for you essential companion. These are allocated through the application process.

Our accessible campsite is a secure, safe spaces where the accessibility team and stewards will be based throughout the festival to assist you. The following facilities are available within the campsite:

  • A dedicated accessibility information hub. 

  • Wheelchair accessible and standard gender-neutral toilets.

  • Wheelchair accessible and standard gender-neutral showers.

  • Accessible routes.

  • Changing places unit featuring an adult changing bed, toilet, sink and hoist (please note that hoist slings will not be available. Please remember to bring your own).

  • Charging facilities for wheelchairs and medical equipment.

  • Accessible sink and drinking water points.

  • Kettle and hot water.

  • Secure cold fridge to store medication.

  • Essential electric power supply (if requested and approved).

Accessible viewing areas

There are raised viewing platforms and ground viewing areas available within the arena.

Accessible toilets

Wheelchair accessible and standard toilets for accessibility customers are located across the arena. They are available to all accessibility customers.

Changing places units

There are changing places units featuring an adult changing bed, toilet, sink and hoist.

Accessibility entrances

There are dedicated entrances for accessibility customers to access the arena.

Information hubs

There are information hubs in the arena.

Sensory calm space

There is a Sensory Calm Tent located within the arena. The aim of this space is to provide a safe, low-level stimulation and recalibration zone for any customers who need to use them.

Bars

Dedicated accessible lanes are available at each main bar. This section of the bar has a lowered counter and bypasses the main queueing system.

If you have any queries that aren’t answered here, we have a dedicated Accessibility Team working all year round to assist customers. Please don’t hesitate to contact them using the Accessibility contact form.