Terms of Use

WildernessFestival.com (the “Website”) is owned and operated by Festival Republic Music Group Ltd (“our”, “us” and “we”). We’re a company registered in England and Wales with registration number 02948536. Our registered office is at: 30 St John Street, London, EC1M 4AY and our VAT number is 867 6089 71. Our postal address is 30 St John Street, London, EC1M 4AY. You can contact us by email at: info@wildernessfestival.com

These are the Website terms and conditions (the “Conditions”), which apply to the use of the Website by end users. Our Privacy Policy – see here – and any other policies, rules or guidelines that may be applicable to particular offers or features of the Website are also incorporated into these Conditions. By visiting or using the Website, you expressly agree to these Conditions, as updated from time to time.

The Website is provided for the benefit of residents of the United Kingdom who are over the age of 18. If you are not a UK resident, over the age of 18 or do not agree to be bound by the Conditions, you may not use or access the Website and we will have the right to restrict or prevent your access to the Website. If there is anything that you do not understand please feel free to email any enquiry to us at info@wildernessfestival.com.

1. Your Obligations

1.1 You will not:

(a) use the Website (or any part of it) for any illegal purpose and agree to use it in accordance with all relevant laws;

(b) upload or transmit through the Website (i) any computer viruses, macro viruses, trojan horses, worms, robots, logic bombs or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer or (ii) any material which is defamatory, offensive, or of an obscene or menacing character, or that may cause annoyance, inconvenience or needless anxiety;

(c) use any robot, spider, offline reader, site search/retrieval application or other manual or automatic device, tool, or process to retrieve, index, data mine or in any way reproduce or circumvent the navigational structure or presentation of the Website or its contents, including with respect to any CAPTCHA displayed on the Website. Operators of public search engines may use spiders to copy materials from the Website for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials. We may revoke this exception at any time;

(d) use any automated software or computer system to search for, reserve, buy or otherwise obtain tickets, promotional codes, vouchers, gift cards or any other items which may be available on the Website from time to time, including sending information from your computer to another computer where such software or system is active;

(e) take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure;

(f) access, reload or refresh transactional event or ticketing pages, or make any other request to transactional servers, more than once during any three-second interval;

(g) request more than 1,000 pages of the Website in any 24-hour period, whether alone or with a group of individuals;

(h) make more than 800 reserve requests on the Website in any 24-hour period, whether alone or with a group of individuals;

(i) use the Website in a manner which:

  • may cause the Website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Website is in any way impaired or
  • violates or infringes the rights of any person, firm or company (including, but not limited to, rights of intellectual property, rights of confidentiality or rights of privacy);

(j) create or publish a hypertext link to any part of the Website or attempt any unauthorised access to any part or component of the Website; and

(k) alter or modify any part of the Website other than as may be reasonably necessary to use the Website for its intended purpose.

1.2  You agree that in the event that you have any right, claim or action against any end user of the Website arising out of that end user’s use of the Website, then you will pursue such right, claim or action independently of and without recourse to us.

2. Our rights

2.1 We reserve the right to:

(a) modify or withdraw, temporarily or permanently, the Website (or any part of it) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

(b) change these Conditions from time to time. Your continued use of the Website (or any part of it) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website; and/or

(c) monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints relating to the Website and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

2.2  We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website because of a failure, suspension or withdrawal of all or part of the Website for any reason.

3. Your Personal Data

We respect your personal data and shall process any personal data that we collect from you, or that you provide to us in accordance with our Privacy Policy. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.

4. Links to Other Websites

We may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

5. Accessibility

We take our responsibility for making accessible web content and software seriously. The Website is committed to ensuring accessibility for people with disabilities and to meeting current accessibility standards, including those defined by the W3C’s Web Content Accessibility Guidelines. Many Internet users with disabilities find websites difficult to use simply because of the way they are designed.  The Website has been designed to be as accessible as possible and to be compatible with the types of adaptive technology used by people with disabilities, including screen readers.

6. Limitation of Liability

6.1 Whilst we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy.

6.2 The Website is provided on an “as is” and “as available” basis without any representation or endorsement. Unless specified in separate terms and conditions relating to a particular product or service, we make no warranties of any kind, whether express or implied, in relation to the Website, or products or services offered on the Website whether by us or on our behalf (including free software downloads) including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade.

6.3 Unless specified in separate terms and conditions related to a particular product or service, we make no warranty that the Website or products or services offered on the Website whether by us or on our behalf (including free software downloads) will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the Website or the server which makes it available or products or services offered on the Website whether by us or on our behalf (including free software downloads) are free of viruses or bugs or are fully functional, accurate, or reliable. We will not be responsible or liable to you for any loss of content or material as a result of uploading to or downloading from the Website.

6.4 Notwithstanding any other provision in the Conditions, nothing shall limit your rights as a consumer under English law.

6.5 You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Website and any information provided to or taken from the Website by you.

6.6 Subject to clause 6.7, we will not be liable in contract, tort (including, without limitation, negligence) or otherwise for:

(a) any economic losses including without limitation loss of revenues, profits, contracts, business or anticipated savings); or

(b) any loss of goodwill or reputation; or

(c) any special or indirect or consequential losses, howsoever arising and;
in any case whether or not such losses were within the contemplation of either of us at the date on which the event giving rise to the loss occurred.

6.7 Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees, or any liability in the tort of deceit.

7. Intellectual Property and Right to Use

7.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content contained within the Website shall remain at all times owned by us or our licensors. You are permitted to use this material only as expressly authorised by us.

7.2 You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, broadcast, sell, licence, commercially exploit or create derivative works of such material and content.

7.3 Except for personal data, any information you submit to the Website, whether by way of comment, any chat room function or otherwise, will not be treated confidentially and you acknowledge that we may use such information for any purposes subject to these Conditions.

8. General

8.1 If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.

8.2 These Conditions (as amended from time to time) contain the entire agreement and understanding between us in respect of all matters which are referred to herein and supersede any prior written or oral agreement between us relating to such matters. No oral explanation or oral information given by either of us shall alter the interpretation of these Conditions. You confirm that, in agreeing to accept these Conditions, you have not relied on any representation that is not expressly included herein and you agree that you shall have no remedy in respect of any misrepresentation which has not become a term of these Conditions. However, nothing in these Conditions purport to exclude liability for any fraudulent statement or act.

8.3 The Conditions will be exclusively governed by and construed in accordance with the laws of England and Wales whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.  The Website is controlled by us in England. We make no representations that the Website is appropriate or available for use in other countries.

9. Competitions

Please see our general competition Terms & Conditions here.

Individual Prize Promotion Notices, when applicable, will be found below.

Audi Presents Wilderness Prize Draw Terms & Conditions.

  1. By participating in the Audi presents Wilderness Prize Draw (the “Prize Draw”), you confirm your acceptance of the following terms and conditions (the "Terms").
  2. The promoter of this Prize Draw is Volkswagen Group United Kingdom Limited trading as Audi UK (Company Number 00514809) whose registered office is at Yeomans Drive, Blakelands, Milton Keynes, MK14 5AN (the “Promoter”).
  3. You will be legally bound by these Terms from the time you submit an entry to the Prize Draw, so please read them carefully before entering.
  4. Any questions, comments or complaints regarding this Prize Draw should be directed to office@audiukvip.co.uk.

CAN I ENTER THE PRIZE DRAW?

  1. The Prize Draw is open to individuals who:
  2. are residents of the United Kingdom (excluding Northern Ireland) and are able to meet the Promoter at a location selected by the Promoter within 100 miles of the Wilderness Festival site if they win a Prize;
  3. are aged eighteen (18) years or over;

at the time of entry into the Prize Draw and at the time of notification of the Winner (defined below). Each such individual is an "Entrant" for the purpose of these Terms.

  1. Entry into the Prize Draw is free. No payment is necessary.
  2. The Prize Draw is not open to employees of the Promoter, Live Nation, their agents or contractors, the Promoter's retailers or to their immediate family members or persons living in the same household, whether or not related, or anyone else otherwise professionally connected with the Prize Draw.
  3. The Promoter reserves the right to verify the eligibility of any Entrant and Winners and their compliance with these Terms. The Promoter may require such information as it considers reasonably necessary for this purpose. The Promoter may withhold prizes while it verifies eligibility.
  4. Internet access and an email address are required to enter the Prize Draw.

HOW TO ENTER

  1. The Prize Draw will open for entries at 09:00 (GMT + 0) on 12/06/2024 and will close for entries at 16:00 (GMT + 0) on 10/07/2024 (the "Prize Draw Period").
  2. To enter, Entrants must do the following during the Prize Draw Period:
  3. follow the instructions contained in a "call to action" social media post published by @wildernesshq about this Prize Draw;
  4. follow the link to the dedicated Prize Draw entry page and follow the instructions on that page; and
  5. click "submit" and accept these terms and conditions.

Restrictions on entry

  1. Only entries completed and received by the Promoter during the course of the Prize Draw Period and in accordance with these Terms will be eligible for entry into the Prize Draw. No responsibility can be accepted for entries not received for whatever reason.
  2. Only one (1) entry per person is permitted for the Prize Draw. Multiple entries from the same person and entries generated by script, macro, mechanical or other automated means are prohibited and will cause disqualification. Anyone found to have used multiple accounts to enter the Prize Draw will be ineligible. Multiple entries made through agents, third parties, organised groups or any entry duplication method will not be accepted. ONLY RECIPIENTS OF THE EMAIL SENT BY AUDI UK ARE ELIGIBLE FOR ENTRY INTO THIS PRIZE DRAW. RECIPIENTS ARE NOT PERMITTED TO FORWARD ON THE EMAIL TO A THIRD PARTY INDIVIDUAL FOR ENTRY.
  3. The Promoter reserves the right to disqualify any Entrant and/or refuse to award a Prize or withdraw prize entitlement and/or refuse further participation in the Prize Draw, where it believes the Entrant not to be participating within the spirit of the Prize Draw or suspects the Entrant of engaging in any unfair or unjust behaviour. The Promoter reserve the right to use its discretion in all respects and to enforce any penalty or sanction it deems appropriate. The Promoter's decision will be final in this regard.
  4. Entries that are not submitted in accordance with these Terms and/or that are delayed, damaged, incomplete, altered, illegible or otherwise defective (or which the Promoter cannot use to identify and contact the Entrant) will be disqualified.
  5. The Promoter accepts no responsibility for entries or prize claims that are late, incomplete, incorrectly submitted, corrupted or misdirected, whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise.
  6. If at any time you wish to withdraw from the Prize Draw, your request should be made in writing to the Promoter at office@audiukvip.co.uk.

PRIZES

  1. There is one (1) prize to be won ("Prize(s)"). The Prize includes:
      1. A pair of weekend tickets (Friday to Sunday) to Audi presents Wilderness
      2. Two (2) nights' accommodation in a Luxury cabin for two (2) (based on sharing a double room) on site at Audi presents Wilderness on an accommodation basis only
      3. A chauffeur driven Audi to take the winner and their guest to the festival and return journey (Audi to select vehicle based on availability and confirm to the Winner when awarding the Main Prize)
      4. A pair of tickets to the Audi Kitchen on either Friday or Saturday lunchtime (day to be allocated by Audi and confirmed to the Winner when awarding the Prize)

SELECTION OF THE WINNER

  1. The winners will be drawn at random from all valid and eligible entries received and verified by the Promoter and/or its agent during the Prize Draw Period (the " Winner(s)").
  2. The Winners will be selected during the week commencing 15th July 2024.
  3. The selection process and Prize allocation is final and, therefore, no correspondence will be entered into thereafter.
  4. The Winners will be contacted via email following selection during the week commencing 15th July 2024. The Promoter will use the contact details supplied with the entry to contact the Winners and will not be responsible if the contact details supplied to it are incorrect. Please ensure that the email address you provide is valid in order for the Promoter to contact you once you have won. 
  5. Entrants who have not won a Prize will not be notified.
  6. When notified, each Winner will be asked to confirm:
      1. their compliance with these Terms;
      2. their name and email address;
      3. their guest's name and age;
      4. any dietary requirements;
      5. if they accept the Prize.
  7. If a Winner cannot be contacted or does not claim their Prize within two (2) working days of notification after reasonable efforts by the Promoter, that Winner is not eligible for the Prize or has not complied with the Terms, the Promoter reserves the right (at its sole discretion) to withdraw the Prize from that Winner and pick a replacement Winner. No alternative Prize will be awarded to the original Winner.

WINNERS AND PRIZES

General

  1. There is a maximum of one (1) Prize per person.
  2. The Prizes are available to be won, but the Promoter makes no guarantees that all Prizes will be won (e.g. if there is low participation).
  3. Where applicable, all Prizes will be arranged in accordance with COVID-19/Government guidance at the time of redeeming the Prize. If delivery or fulfilment of any prize will be delayed due to the COVID-19 pandemic and resulting Government restrictions, all Winners affected will be contacted by the Promoter and kept updated of any unavoidable changes and revised delivery/fulfilment dates.
  4. Prizes are non-transferable and non-refundable. Winners must not seek to sell any Prize or advertise any Prize for sale, including on any digital platform or social media platform.
  5. The Winner's guest must be aged eighteen (18) years or over.
  6. The Winner and their guest (as applicable) may be required to provide a valid form of government issued ID or other information on request by the Promoter. The Promoter reserves the right to withhold the Prize due to any discrepancies in the ID and/or evidence or other information required.
  7. If the Promoter subsequently discovers the Winner is ineligible or has breached these Terms or is suspected of engaging in any other unfair or unjust behaviour then the Promoter reserves the right (at its absolute discretion) not to award the Prize to that Winner and (in its discretion) either to award the Prize to another Entrant, who will be selected at random in the same way as the original Winner. In that event the original Winner shall not be entitled to utilise the Prize. No alternative prize will be awarded to the original Winner.
  8. There is no cash or other prize alternative to any of the Prizes.
  9. If the Prize offered is unavailable, cancelled or suspended due to circumstances beyond the control of the Promoter, the Promoter has the right, but is not obliged, to offer an alternative prize of equal or greater value to the face value of the Prize. The Winner will not be entitled to any monetary equivalent or compensation for any costs or expenses incurred or suffered in connection with taking up the Prize.
  10. Elements of the Prize are subject to availability and all elements must be taken at the same time.
  11. Other than as set out above, the Winner and their guest(s) will not be entitled to any reimbursement of travel or accommodation costs associated with their Prize. All such costs will be the sole responsibility of the Winner.
  12. Other than as set out above, the Prize does not include any additional meals and drinks, entertainment, spending money, personal and travel insurances, appropriate clothing, personal expenses, visas, vaccinations or any other costs not specifically mentioned as part of the Prize above. All such costs will be the sole responsibility of the Winner.
  13. The Winners and their guests will also need to adhere to any other terms and conditions and/or disclaimers provided as part of the Prize. This includes the Promoter's Audi presents Wilderness Car for the Weekend Terms and Conditions included at the bottom of this page and the Live Nation terms and conditions, available here.
  14. The name and counties of the Winners and the Prize won will (unless the Winner has objected on lawful grounds) be made available on receipt of a self-addressed pre-paid envelope received by the Promoter for sixty (60) days following the end of the Prize Draw. The Promoter may disclose the surnames and counties of the Winners to the Advertising Standards Authority if required to do so.

PUBLICITY

  1. Any Winner may be required to take part in non-paid publicity or advertising relating to the Prize Draw, which may include having their photograph taken for promotional and/or press purposes.
  2. The Promoter reserves the right to feature the name, photograph and location of the Winner and their guest in any future marketing materials, website publications, promotions and/or prize draws.

GENERAL

  1. In all circumstances, the Promoter's decision is final and no correspondence will be entered into.
  2. The Promoter is solely responsible for the administration of this Prize Draw and fulfilment of the Prizes. For the avoidance of doubt, Live Nation shall have no liability in connection with the administration of this Prize Draw and fulfilment of the Prizes.
  3. The Promoter may change these Terms or cancel the Prize Draw at its absolute discretion in the event of circumstances outside its reasonable control, which it considers make it necessary for it to do so.
  4. Neither the Promoter nor Live Nation accept any responsibility for (a) any entries which are not received due to the use of incorrect or inaccurate entry information, any faulty or failed electronic data transmissions, or for any other reason; (b) any unauthorised access to, or theft, destruction or alteration of entries at any point in the operation of the Prize Draw; (c) any technical malfunction, failure, error, omission, interruption, deletion, defect, delay in operation or communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers used in any aspect of the operation of the Prize Draw; (d) inaccessibility or unavailability of any network or wireless service, the Internet and/or any website; or (e) any injury or damage to any person’s computer(s) or mobile device(s) which may be related to or result from any attempt to participate in the Prize Draw or to download any materials in connection with the Prize Draw.
  5. Neither the Promoter nor Live Nation is responsible for events outside its control or for any losses arising as a result of events outside of its control. Nothing in these Terms shall have the effect of excluding or restricting the Promoter's or Live Nation's liability where it would be unlawful to do so. This includes liability for (a) death or personal injury caused by the negligence of the Promoter, Live Nation or its employees, agents or sub-contractors, (b) fraud or fraudulent misrepresentation, and/or (c) any other matter for which it would be unlawful for it to exclude or attempt to exclude their liability.
  6. The Promoter reserves the right to delay, postpone or cancel the Prize Draw in the event of a catastrophe, war, civil or military disturbance, act of God, further COVID restrictions affecting the Prize, or any actual or anticipated breach of any applicable law or regulation or any other event outside of the Promoter's reasonable control. Any changes to the Prize Draw will be notified to Entrants as soon as possible by the Promoter.
  7. The Promoter will award the Prize as described in these Terms, but the Promoter accepts no responsibility or liability for the Winner's use of the Prize.
  8. If there is a conflict in these Terms with any other terms whatsoever in respect of the Prize Draw, these conditions will apply.
  9. Each of the paragraphs of these terms and conditions operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
  10. The Prize Draw and these Terms (including any non-contractual disputes or claims arising out of them) will be governed by the law of England and Wales. Any disputes must be referred to the English courts. Consumers in Scotland may additionally bring an action in their home courts.

HOW WE HANDLE YOUR PERSONAL INFORMATION

  1. We process your personal information in accordance with our privacy notice available at Legal & Privacy > Audi UK.