John Chantarasak

Please note you must have a valid festival ticket to book an experience at Wilderness. See full experience FAQs and T&Cs HERE

Refunds & Exchanges

• Please note extra experience bookings are non-refundable and non-exchangeable.
• Experiences will only be held for 20 minutes, after that tickets are subject to resale and will be automatically cancelled without refund.

Order Confirmations & More Info

• If you don't receive an order confirmation email, please first check your junk/spam folder before contacting us.
• You can see full information on how to book experiences, access your Wilderness account and experience Ts & Cs here.
• You’ll need a copy of the lead booker’s I.D. to check-in. Group bookings must arrive together.

Feasting Experiences

See full Feasting Experience FAQs HERE

• All menus are designed nut-free (unless specified otherwise), but please be aware food is prepared in kitchens where nuts, gluten, and other allergens may be present.
• Feasting Experiences can only facilitate dietary requirements as outlined on the individual chef's booking page.
• Where alternative dishes are available, the same dish will be used for vegan and dairy-free.
• While we aim to keep all dietary alternatives as close to the original menu dish as possible, in some circumstances, where a direct substitute is not possible, there may be changes to the entire dish.
• Available alternative menu options must always be requested in advance via the dietaries form. Do not forget this if booking for a group, we are in a field so alternatives are not readily available.
• Banquets - unless specified otherwise on the chef's page, there is a vegan alternative for all our larger banquet restaurants (long table and woodland), but they must be requested in advance via the dietaries form.
• Banquets - are served sharing style, so, if you have a dietary requirement, your dish will likely be served individually plated instead.
• The Chef's Table cannot accommodate any dietary requirements other than those outlined on the individual chef's page, due to the style of the experience.
• The Woodland Banquet will take place come rain or shine as we have a beautiful canopy in the woodland to use in the event of rain so you don’t miss your meal!
• Little ones can sit on parents' laps at all restaurants except for The Chef's Table. If they're in a pram please ask on arrival to be seated at the end of a table. Unless available at the point of booking, we don't have a dedicated children's menu, so if you’re planning for them to eat with you they’ll need to be booked as an additional seat.