Contact
Customer Service / General Enquiries
Fill out our form, here. Please note that our offices are closed from 18:00 on Friday, 19th December 2025. We will reopen at 10:00 on Monday, 5th January 2026, and our customer service team will respond to your enquiry as soon as possible after we return.
For all ticketing queries, please contact your point of purchase. If you purchased via Ticketmaster, you can reach out to them by clicking this link – Ticketmaster Help Page.
For general accessibility enquiries and/or applications, the Accessibility Team will respond when they return from 5th January 2026.
Accessibility
We have a dedicated Accessibility Team working all year round to assist customers. Please don’t hesitate to contact them using the Wilderness Accessibility Contact Form.
Ticket Enquiries
Please contact Ticketmaster.
Boutique & Meadow Camping Enquiries
Local Resident Enquiries
residents@wildernessfestival.com
Trader Applications
Visit this page to apply/see when applications open.
Corporate Groups
For bespoke corporate options please contact hospitality@vipnation.co.uk
Brand Partnerships
For brand partnership enquiries please contact avril.oneill@LiveNation.co.uk
PR Enquiries
For press enquiries please contact juliebland@familypr.co.uk
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