Ticket FAQs
Everything you need to know. If your question isn't answered below, you can email us on info@wildernessfestival.com
Tickets to Wilderness 2024 will be available to book from Wednesday 9th August 2023. Secure your space in the Wilderness here.
You contact Ticketmaster directly here. Please note, that response times may take a little longer than usual.
Your weekend ticket gives you access to the full festival, including camping if you choose any of our weekend camping tickets or with the possibility to come and go if you choose our weekend non-camping ticket option.
Before you book, it's important that you know where you'd like to stay, so that you book all the necessary tickets/passes/accommodation required and don't miss out. Please see below for a list of our campsites/ticket options and what you need to stay in each:
Ticket only required
General Camping
Bring your own tent and set up for the weekend.
What should I book? A Weekend Camping ticket only.
Family Camping
Exclusively for those with little ones. If you're part of a large group but are not all bringing kids, please arrive together. And don't forget your tent!
What should I book? A Weekend Family Camping ticket only - under 18 tickets can be added on during the booking process (max four per adult). Please make sure you book the correct ticket for under 18s based on the age they will be at the festival. Only adults with under 18s are able to stay in the Family Campsite.
Quiet Camping
Further from the arena, for those who want a little extra shut-eye. Children under eight are not permitted. Quiet Camping cannot be pre-booked and is available on a first come first served basis, so please arrive early to secure your space.
What should I book? A Weekend Camping Ticket only.
Accessibility Camping
Exclusively for our deaf and disabled customers, this campsite is closest to the arena and has accessible facilities.
What should I book? A Weekend Camping ticket THEN register for the Accessibility Campsite via our Accessibility Requirements Form. Please note our application form is not currently available, so please sign up to our Accessibility Mailing List and we'll be in touch when the form is live.
Non-Camping
Camping not your thing? No problem, book a non-camping ticket and come and go throughout the weekend within the gate times. You can also see our list of Local Hotels for suggestions on where to stay.
What should I book? A Weekend Non-Camping ticket only.
Optional upgrades
Grove Camping
Upgraded bring-your-own-tent camping, with luxury toilets and showers, 24-hour reception and pamper area with blow dryers, straighteners and mirrors.
What should I book?
Everyone age 6yrs plus (junior, teen, adult) will require a Weekend Camping ticket PLUS a Grove Camping upgrade per person. Children (0-5yrs) only require a Weekend Camping child ticket, no additional upgrade but must be with a Camping ticket + Grove Camping upgrade holding adult (18+) at all times.
Meadow Camping
Don't fancy the faff of pitching your own tent? Meadow offers pre-pitched tents and huts and luxury toilets and showers, but please note Meadow Tents do not come with beds/bedding and Huts come with beds only.
What should I book? Meadow Accommodation (large enough for your whole party) PLUS a Weekend Camping ticket per person.
Boutique Camping
For those of you who want a little luxury, perks include a 24-hour reception, concierge service, a dedicated restaurant and bar, luxury toilets and showers, free pamper parlour and more.
What should I book? Boutique Accommodation (large enough for your whole party) PLUS a Weekend Camping ticket per person.
Live-In Vehicle Camping
The Live-In Vehicle Campsite can accommodate live-in vehicles, caravans and campervans.
What should I book? A Live-In Vehicle Pass (1 per 6x7m pitch) PLUS a Weekend Camping ticket per person.
Important Information
If you do not book the relevant additional accommodation required for Boutique / Meadow or pass required for Live-In Vehicle Camping, then you will need to stay in our
General Campsite. If for any reason you need to switch between General Camping, Family Camping or Non-Camping please contact info@wildernessfestival.com.
Wilderness 2024 local weekend tickets, for residents within the postcodes OX7 3** and OX29 9**, will be available to book later in the year.
Each ticket booked will have a service charge added (dependent on the face value of the ticket), this will appear on the Ticketmaster booking page within the cost per ticket.
Each transaction is then subject to a £3.25 handling fee.
Please see below for our standard gate times for entry into the festival.
Please note, we cannot permit first entry outside of these times and timings can be subject to change.
Thursday
12:00 – 22:00 (car parks from 10:00, arena from 14:00)
Friday
09:00 – 22:00
Saturday
09:00 – 21:00
Sunday
09:00 – 18:00
Arena Opening Times
The Main Arena opens from 07:45 daily (from 14:00 Thursday).
Winds down around 04:00 (00:00 Thursday & Sunday).
It is closed on Monday.
Arrival & Check-In
Once you arrive, head to the relevant Wristband Exchange/Box Office as indicated below to exchange your mobile QR code ticket for your festival wristband.
It is REALLY IMPORTANT that you don't rely on mobile signals at the festival. Save your mobile QR code tickets to your phone wallet app before you arrive.
If you have any issues with your tickets, head straight to the relevant Box Office before proceeding to the wristband exchange.
Once you're all set up, you can head into the arena (open from 14:00 on Thursday) via the relevant arena entrance, also indicated below.
General & Quiet Camping
South Entrance Wristband Exchange
Red Box Office
West & East Arena Entrance
Boutique & Meadow Camping
Boutique & Meadow Reception
Boutique & Meadow Arena Entrance
Live-In Vehicle Camping
Blue Live-In Vehicle Box Office
North Arena Entrance
Family Camping
North Entrance Wristband Exchange
Blue Box Office
North Arena Entrance
Accessibility Camping
Accessibility Check-In
North Arena Entrance
Grove Camping
Blue Box Office
North Arena Entrance
Non-Camping
If coming by vehicle - entrance as per the relevant car park booked
If being dropped off - Pick Up Drop Off Wristband Exchange and East Arena Entrance
If coming on foot - Pedestrian/Local Box Office and Pedestrian Arena Entrance
Lockers/phone charging will be available to book later in the year via this page.
Find out more information on these services and when they'll be available to book here.
Please beware of scammers and only buy or sell tickets via trusted resellers, including Ticketmaster. Don’t use other third-party sites, social media and unofficial resellers.
If you have booked your tickets via another outlet, please contact their customer service team directly.
If you have specific questions relating to the accommodation you've booked, please see our Boutique Info & FAQs and if the answer is still not there please contact VIP Nation.
Our T&Cs state tickets will be exchanged or refunded if the festival is cancelled or rescheduled. Read our full Ticket T&Cs.
Our T&Cs state that accommodation packages will be exchanged or refunded if the festival is cancelled or rescheduled. Read our VIP Nation Ts & Cs.
Our T&Cs state that extra experiences will be refunded if the festival is cancelled. Read our Extra Experience Ts & Cs.
Under 18 tickets can be purchased for the relevant campsite. However, please be aware that all under 18's must be with an adult (18+) on first arrival, and anyone under the age of 16 must be accompanied at all times.
It's important when booking to book the right ticket based on the age the child will be at the time of the festival. Child: 0-5yrs | Junior 6-12yrs | Teen 13-17yrs. If you need to switch to an older ticket please contact us on info@wildernessfestival.com. An additional fee, covering the difference in the ticket price, will apply.
As standard we do not offer day tickets to Wilderness, with so many incredible experiences on offer, why not book for the full weekend instead? Go on... you know you want to!
You can see all our info on accessibility at Wilderness here. Alternatively, if you have any questions regarding accessibility at Wilderness, please email accessibility@wildernessfestival.com.
Each campsite has its own wristband for safety purposes, so if you want to meet up with friends you can find them in the main arena where all the fun is anyway.
If camping's not your thing that's absolutely fine. Simply book an Weekend Non-Camping ticket and use your festival wristband to come and go from the festival within our gate opening times. You can also see our list of Local Hotels for suggestions on where to stay.
Our General, Quiet, Accessibility, Grove and Family Campsites are the ones where you can bring your own tent and camp. There are no designated pitches, you just pick a spot and set up. While we do not have a restriction on tent size, to make sure everyone has a fair amount of space we do not allow trailer tents or gazebos.
Our official ticket vendors are Ticketmaster and Big Green Coach. Please note when you book a ticket through them, you should contact them directly with any queries.
No, to stay in either our Boutique or Meadow campsites you must book Boutique or Meadow Accommodation on top of your general admission festival ticket. If you want to bring your own tent you can choose to stay in Camping, Family Camping or Quiet Camping. For any other questions on Boutique Camping please see our full Boutique Info Page.
Yes, our Team Tickets option gives you six tickets for the price of five, at the final release price and will be available to book later in the year. There is a ticket limit of 10 tickets per person, however, if you'd like to make a booking for a group larger than 10 people, please email info@wildernessfestival.comand we can arrange this with you.