Ticket FAQs

Everything you need to know. If your question isn't answered below, you can email us on info@wildernessfestival.com

Tickets are available to book now, secure your space in the wilderness here.

You contact Ticketmaster directly here. Please note, that response times may take a little longer than usual.

Your weekend ticket gives you access to the full festival, including camping if you choose any of our weekend camping tickets or with the possibility to come and go if you choose our weekend non-camping ticket option.

Before you book, it's important that you know where you'd like to stay, so that you book all the necessary tickets/passes/accommodation required and don't miss out. Please see below for a list of our campsites/ticket options and what you need to stay in each:

Ticket only required

General Camping 
Bring your own tent and set up for the weekend.
What should I book? A Weekend Camping ticket only.

Family Camping
Exclusively for those with little ones. If you're part of a large group but are not all bringing kids, please arrive together. And don't forget your tent!
What should I book? A Weekend Family Camping ticket only - under 18 tickets can be added on during the booking process (max four per adult). Please make sure you book the correct ticket for under 18s based on the age they will be at the festival. Only adults with under 18s are able to stay in the Family Campsite.

Quiet Camping
Further from the arena, for those who want a little extra shut-eye. Children under eight are not permitted. Quiet Camping cannot be pre-booked and is available on a first come first served basis, so please arrive early to secure your space.
What should I book? A Weekend Camping Ticket only.

Accessibility Camping
Exclusively for our deaf and disabled customers, this campsite is closest to the arena and has accessible facilities.
What should I book? A Weekend Camping ticket THEN register for the Accessibility Campsite via our Accessibility Requirements Form. Please note our application form is not currently available, so please sign up to our Accessibility Mailing List and we'll be in touch when the form is live.

Camping not your thing? No problem, book a non-camping ticket and come and go throughout the weekend within the gate times. You can also see our list of Local Hotels for suggestions on where to stay.
What should I book? A Weekend Non-Camping ticket only.

Optional upgrades

Live-In Vehicle Camping
The Live-In Vehicle Campsite can accommodate live-in vehicles, caravans and campervans.
What should I book? 1 x Live-In Weekend Ticket per person PLUS 1 x Live-In Vehicle Pass per 6x7m pitch - this will automatically be added to your order as you book. If you require extra passes for additional vehicles, please contact info@wildernessfestival.com. You can also book optional power hook ups for this campsite.

Grove Camping
Upgraded bring-your-own-tent camping, with luxury toilets and showers, 24-hour reception and pamper area with blow dryers, straighteners and mirrors.
What should I book?
Everyone age 6yrs plus (junior, teen, adult) will require a Weekend Camping ticket PLUS a Grove Camping upgrade per person. Children (0-5yrs) only require a Weekend Camping child ticket, no additional upgrade but must be with a Camping ticket + Grove Camping upgrade holding adult (18+) at all times.

Meadow Camping
Don't fancy the faff of pitching your own tent? Meadow offers pre-pitched tents and huts and luxury toilets and showers, but please note Meadow Tents do not come with beds/bedding and Huts come with beds only.
What should I book? Meadow Accommodation (large enough for your whole party) PLUS a Weekend Camping ticket per person.

Boutique Camping
For those of you who want a little luxury, perks include a 24-hour reception, concierge service, a dedicated restaurant and bar, luxury toilets and showers, free pamper parlour and more.
What should I book? Boutique Accommodation (large enough for your whole party) PLUS a Weekend Camping ticket per person.

Groups Camping

Located in the General Campsite, if you're coming with your friends you can now book our Groups Camping Pitch Upgrade and secure your spot for your whole team together. See full info here.

What should I book? Groups Camping Pitch Upgrade (choose from 1 of 3 sizes)
PLUS a Weekend Camping ticket per person.

Important Information

If you do not book the relevant additional accommodation required for Boutique / Meadow or pass required for Live-In Vehicle Camping, then you will need to stay in our General Campsite. If for any reason you need to switch between General Camping, Family Camping or Non-Camping please contact info@wildernessfestival.com.

Payment plans are now closed. Full details and payment schedules for all payment plans are available here.

Requests for Wilderness presented by Audi 2024 local weekend tickets for residents within the postcodes OX7 3** and OX29 9** are now closed.

For those who have already requested and registered at the Charlbury Community Centre, you should have already received your link to book. If you cannot find this, please check your junk folder.

All fees are included in the price of your ticket. The price you see on the Ticketmaster booking page will be the price you pay at check-out (unless any optional extras/postage is added).

You can find full information on our gate and arena times as well as box office details on our Your Arrival page.

Lockers/phone charging will be available to book later in the year via this page.

Find out more information on these services and when they'll be available to book here.

Please beware of scammers and only buy or sell tickets via trusted resellers, including Ticketmaster. Don’t use other third-party sites, social media and unofficial resellers.

If you have booked your tickets via another outlet, please contact their customer service team directly.

If you have specific questions relating to the accommodation you've booked, please see our Boutique Info & FAQs and if the answer is still not there please contact VIP Nation.

Our T&Cs state tickets will be exchanged or refunded if the festival is cancelled or rescheduled. Read our full Ticket T&Cs. 

Our T&Cs state that accommodation packages will be exchanged or refunded if the festival is cancelled or rescheduled. Read our VIP Nation Ts & Cs.

Our T&Cs state that extra experiences will be refunded if the festival is cancelled. Read our Extra Experience Ts & Cs. 

If you wish to add an under-18 ticket to your existing order, please contact info@wildernessfestival.com with your order number (format 12-34567/UK5), which campsite you are staying in, and how many of each of the under-18 ticket types you would like to add to your order (Teen 13-17yrs, Junior 6-12yrs, Child 0-5yrs). Please be aware that all under 18s must be with an adult (18+) on first arrival, and anyone under the age of 16 must be accompanied at all times.

It's important when booking to book the right ticket based on the age the child will be at the time of the festival. Child: 0-5yrs | Junior 6-12yrs | Teen 13-17yrs. If you need to switch to an older ticket please contact us on info@wildernessfestival.com. An additional fee, covering the difference in the ticket price, will apply.

As standard we do not offer day tickets, with so many incredible experiences on offer, why not book for the full weekend instead? Go on... you know you want to!

You can see all our info on accessibility at Wilderness presented by Audi here.

Each campsite has its own wristband for safety purposes, so if you want to meet up with friends you can find them in the main arena where all the fun is anyway.

If camping's not your thing that's absolutely fine. Simply book an Weekend Non-Camping ticket and use your festival wristband to come and go from the festival within our gate opening times. You can also see our list of Local Hotels for suggestions on where to stay.

Our General, Quiet, Accessibility, Grove and Family Campsites are the ones where you can bring your own tent and camp. There are no designated pitches, you just pick a spot and set up. While we do not have a restriction on tent size, to make sure everyone has a fair amount of space we do not allow trailer tents or gazebos.

Our official ticket vendors are Ticketmaster and Big Green Coach. Please note when you book a ticket through them, you should contact them directly with any queries.

No, to stay in either our Boutique or Meadow campsites you must book Boutique or Meadow Accommodation on top of your general admission festival ticket. If you want to bring your own tent you can choose to stay in Camping, Family Camping or Quiet Camping. For any other questions on Boutique Camping please see our full Boutique Info Page.

Yes, our Team Tickets for 6 are available to book now. There is a ticket limit of 10 tickets per person, however, if you'd like to make a booking for a group larger than 10 people, please email info@wildernessfestival.comand we can arrange this with you.