Ticket FAQs

Everything you need to know...

If your question isn't answered below, you can email us on info@wildernessfestival.com

Tickets to Wilderness 2023 are now available to book, secure your space here.

You contact Ticketmaster directly here. Please note, that response times may take a little longer than usual.

Your campsite ticket is your ticket to the full festival weekend. So, before you book, it's important that you know which campsite you'd like to stay in, so that you book all the necessary tickets/passes/accommodation required to stay there and don't miss out. Please see below for a list of our campsites and what you need to stay in each:

General Camping 

Bring your own tent and set up for the weekend.
What should I book? A General Camping Ticket only.

Family Camping

Exclusively for those with little ones. If you're part of a large group but are not all bringing kids, please arrive together. And don't forget your tent!
What should I book? A Family Camping Ticket only - under 18 tickets can be added on during the booking process (max four per adult). Please make sure you book the correct ticket for under 18s based on the age they will be at the festival. Only adults with under 18s are able to stay in the Family Campsite.

Quiet Camping

Further from the arena, for those who want a little extra shut-eye. Children under eight are not permitted.
What should I book? A Quiet Camping Ticket only.

Non-Camping

Camping not your thing? No problem, book a non-camping ticket and come and go throughout the weekend within the gate times. You can also see our list of Local Hotels for suggestions on where to stay.
What should I book? A Non-Camping Ticket only.

Boutique Camping

For those of you who want a little luxury, perks include a 24-hour reception, concierge service, a dedicated restaurant and bar, luxury toilets and showers, free pamper parlour and more.
What should I book? Boutique Accommodation (large enough for your whole party) PLUS a General Camping Ticket Per Person

Meadow Camping

Don't fancy the faff of pitching your own tent? Meadow offers pre-pitched tents and huts and luxury toilets and showers, but please note Meadow Tents do not come with beds / bedding and Huts come with beds only.
What should I book? Meadow Accommodation (large enough for your whole party) PLUS a General Camping Ticket Per Person

Grove Camping

In an enviable position beside the arena, Grove Camping is a new campsite upgrade for 2023! Bring your own tent but enjoy luxury toilets and showers, 24 hour reception and pamper area with blow dryers, straighteners and mirrors.

What should I book?
Everyone age 6yrs plus (junior, teen, adult) will require a General Camping ticket PLUS a Grove Camping upgrade per person.

Children (0-5yrs) only require a General Camping Child Ticket, no additional upgrade but must be with a General Camping ticket + Grove Camping upgrade holding adult (18+) at all times.

Blue Live-In Vehicle Camping

Approximately 600m from the centre of the arena, on the North side of the lakes, the Blue Live-In Vehicle Campsite can accommodate live-in vehicles, caravans and campervans.
What should I book? A Blue Live-In Vehicle Pass (1 per 6x7m pitch) PLUS a General Camping Ticket Per Person. Blue Live-In Vehicle passes are SOLD OUT.

Green Live-In Vehicle Camping

Approximately 1,120m from the centre of the arena, on the South side of the lakes, the Green Live-In Vehicle Campsite can accommodate live-in vehicles, caravans and campervans.
What should I book? A Green Live-In Vehicle Pass (1 per 6x7m pitch) PLUS a General Camping Ticket Per Person.

Accessibility Camping

Exclusively for our deaf and disabled customers, this campsite is closest to the arena and has accessible facilities.
What should I book? A General Camping Ticket THEN register for the Accessibility Campsite via our Accessibility Requirements Form. Please note our application form is not currently available, so please sign up to our Accessibility Mailing List and we'll be in touch when the form is live.

Important Information

If you do not book the relevant additional accommodation required for Boutique / Meadow or pass required for Live-In Vehicle Camping, then you will need to stay in our General Campsite. If for any reason you need to switch between General, Family, Quiet or Non-Camping please contact info@wildernessfestival.com.

You can take the hassle out of travelling to Wilderness 2023 and travel greener by choosing Big Green Coach’s direct weekend coach service. Click here to book.

I'm coming to the festival with a group, do you offer group discounts?

Yes, our Team Tickets option gives you six tickets for the price of five, at the final release price and are now available to book. There is a ticket limit of 10 tickets per person, however, if you'd like to make a booking for a group larger than 10 people, please email info@wildernessfestival.comand we can arrange this with you.

Payment plan 1 (10 instalments)
Open 26 August – 30 September 2022. Final payment collection on/around 1st June 2023

Payment plan 2 (5 instalments)
Open 1 -31 December 2022. Final payment on on/around 1st April 2023

Payment plan 3 (5 instalments)
Open 1-31 January 2023 (5pm UK time). Final payment on on/around 1st May 2023

Payment plan 4 (4 instalments)
Open 1-31 March 2023 (5pm UK time). Final payment on on/around 1st June 2023

Payment plan 5 (3 instalments)
Open 1-21 April 2023 (5pm UK time). Final payment on on/around 1st June 2023

Details and payment schedule for all payment plans can be found HERE.

Wilderness 2023 Local Weekend Tickets, for residents within the postcodes OX7 3** and OX29 9** are now closed.

If you submitted a request form but were unable to register your request at Charlbury Community Centre please email info@wildernessfestival.com.

Each ticket booked will have a service charge added (dependent on the face value of the ticket), this will appear on the Ticketmaster booking page within the cost per ticket.
Each transaction is then subject to a £3.25 handling fee.

Find out more information on these services and when they'll be available to book here

Please beware of scammers and only buy or sell tickets via trusted resellers, including Ticketmaster. Don’t use other third-party sites, social media and unofficial resellers.

If you need your ticket confirmation resending, to change details on your booking or have any questions relating to an existing order, please contact Ticketmaster by emailing them here or via the App. Only they can answer questions to do with ticketing and bookings.

If you have specific questions relating to the accommodation you've booked, please see our Boutique Info & FAQs and if the answer is still not there please contact VIP Nation.

Our T&Cs state tickets will be exchanged or refunded if the festival is cancelled or rescheduled. Read our full Ticket T&Cs. 

Our T&Cs state that accommodation packages will be exchanged or refunded if the festival is cancelled or rescheduled. Read our VIP Nation Ts & Cs.

Our T&Cs state that extra experiences will be refunded if the festival is cancelled. Read our Extra Experience Ts & Cs. 

Under 18 tickets can only be booked alongside an adult ticket. Simply begin the booking process then add on your under 18 tickets (max 4 per adult). If you've already booked your tickets and want to add under 18s on you'll need to contact Ticketmaster.

It's important when booking to book the right ticket based on the age the child will be at the time of the festival. Child: 0-5yrs | Junior 6-12yrs | Teen 13-17yrs. If you need to switch to an older ticket please do this when you arrive, at your campsite's box office. An additional fee, covering the difference in the ticket price, will apply.

As standard we do not offer day tickets to Wilderness, with so many incredible experiences on offer, why not book for the full weekend instead? Go on... you know you want to!

You can see all our info on accessibility at Wilderness here. Alternatively, if you have any questions regarding accessibility at Wilderness, please email accessibility@wildernessfestival.com.

Each campsite has its own wristband for safety purposes, so if you want to meet up with friends you can find them in the main arena where all the fun is anyway.

If camping's not your thing that's absolutely fine. Simply book a non-camping ticket and use your festival wristband to come and go from the festival within our gate opening times (released nearer to the festival). You can also see our list of Local Hotels for suggestions on where to stay.

Our General, Quiet and Family Campsites are the ones where you can bring your own tent and camp. There are no designated pitches, you just pick a spot and set up. While we do not have a restriction on tent size, to make sure everyone has a fair amount of space we do not allow trailer tents or gazebos.

Our official ticket vendors are Ticketmaster and Big Green Coach. Please note when you book a ticket through them, you should contact them directly with any queries.

No, to stay in either our Boutique or Meadow campsites you must book Boutique or Meadow Accommodation on top of your general admission festival ticket. If you want to bring your own tent you can choose to stay in General, Family or Quiet Camping. For any other questions on Boutique Camping please see our full Boutique Info Page.